Overview
Rashid LLC ("we", "us", "our") provides software engineering, AI automation, cloud and consulting services. This policy explains what information we collect through https://rashidllc.com, how we use it, and the choices available to you.
We collect only the information we need to respond to enquiries, deliver our services and operate this website. We do not sell personal information.
Information you provide to us
When you contact us through the enquiry form, by email, or during an engagement, you may provide:
- Your name and business email address
- Your company name and role
- Details about your project, budget range and requirements
- Any other information you choose to include in your message or in project communications
Information collected automatically
Like most websites, our hosting infrastructure records standard technical information when you visit — such as IP address, browser type, referring page, and pages viewed. This is used for security, diagnostics and understanding aggregate site usage.
If we use analytics or error-monitoring services, they are configured to collect the minimum data needed for those purposes.
How we use information
- To respond to enquiries and provide proposals or estimates
- To deliver, support and improve the services we have been engaged to provide
- To send project-related communications and, where applicable, invoices
- To maintain the security, availability and performance of our systems
- To comply with legal, accounting and regulatory obligations
Client data during an engagement
In the course of delivering services we may be given access to systems or data belonging to a client, which can include personal data relating to that client's own users.
We process such data only on the client's instructions and for the purposes of the engagement. Where required, we enter into a separate data processing agreement setting out obligations, security measures and retention terms. We do not use client data to train models or for any purpose beyond the engagement.
Service providers
We use third-party providers to operate our business — for example website hosting, email delivery, cloud infrastructure and payment processing. These providers process information only as needed to provide their service to us, and are bound by their own confidentiality and security obligations.
International transfers
Rashid LLC is based in the United States and works with clients internationally. Information you provide may be processed in the United States or other countries where our service providers operate. We take reasonable steps to ensure that information receives an appropriate level of protection wherever it is processed.
Data retention
We keep enquiry correspondence for as long as needed to respond and to maintain a record of business communications. Project records and financial documents are retained for the periods required by applicable tax and accounting rules.
You may ask us to delete correspondence that we are not required to keep.
Security
We use industry-standard measures to protect information, including encrypted connections, access controls, credential management and least-privilege access to client systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict the processing of your personal information, to object to certain processing, or to receive a copy of the information you provided.
To exercise any of these rights, contact us at contact@rashidllc.com. We will respond within the time required by applicable law.
Children
Our website and services are directed to businesses and are not intended for children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Material changes will be reflected here before they take effect.
Contact
For any question about this policy or how we handle information, email contact@rashidllc.com.
Questions about this document? Email contact@rashidllc.com.